If I make a purchase, how can you ship it and how long can it be shipped?

For commonly used specifications of products, we can ship within 7 days and the fastest delivery time is within 24 hours. The specific time depends on the information, quantity, and transportation method of the goods. Customized products usually take 1-2 weeks of production time at home. We support all trade regulations in international trade CIF,DDU,FOB,EXW At the same time, we can choose from multiple transportation methods, including sea freight, air freight, and express delivery

How do you ensure product quality?

All products manufactured by TENDER have our own manufacturing processes, so it's better to avoid quality issues caused by low-priced outsourcing. At the same time, we have a rigorous scientific testing system, from raw materials to the final delivery of goods to your hands, and we will inspect the intermediate goods every time they are processed. Meanwhile, for customers with specific requirements, we support third-party testing and provide testing certificates

What if the customized product I purchased cannot be used?

For customized products, we will send you samples for testing before officially delivering them to you. Normally, samples are free and you only need to pay for shipping. And when the sample cannot meet your requirements, we can conduct multiple sample manufacturing to ensure that it can ultimately meet your needs.

FAQs

Q
If I make a purchase, how can you ship it and how long can it be shipped?

A
For commonly used specifications of products, we can ship within 7 days and the fastest delivery time is within 24 hours. The specific time depends on the information, quantity, and transportation method of the goods. Customized products usually take 1-2 weeks of production time at home. We support all trade regulations in international trade CIF,DDU,FOB,EXW At the same time, we can choose from multiple transportation methods, including sea freight, air freight, and express delivery
Q
How do you ensure product quality?

A
All products manufactured by TENDER have our own manufacturing processes, so it's better to avoid quality issues caused by low-priced outsourcing. At the same time, we have a rigorous scientific testing system, from raw materials to the final delivery of goods to your hands, and we will inspect the intermediate goods every time they are processed. Meanwhile, for customers with specific requirements, we support third-party testing and provide testing certificates
Q
What quality certifications do you have for your goods?

A
CE,UL,UKCA,ROHS
Q
What if the customized product I purchased cannot be used?

A
For customized products, we will send you samples for testing before officially delivering them to you. Normally, samples are free and you only need to pay for shipping. And when the sample cannot meet your requirements, we can conduct multiple sample manufacturing to ensure that it can ultimately meet your needs.

Other ISSUSE

Product & Service & Transportation Issues

If you have any other questions, you can contact our staff for assistance